Got Questions?
Frequently Asked Questions
Find quick answers about our services, process, and how we work.
General
What industries do you serve?
We serve education, healthcare, SMEs, enterprises, government ministries, and customer service operations. Our solutions are tailored to the unique needs of each sector.
Where are you located?
Our office is located at No. 2 John Garaba Avenue, Lagos, Nigeria. We serve clients across Nigeria and West Africa.
How long does a typical project take?
Project timelines vary based on scope and complexity. A small VoIP deployment might take 2-4 weeks, while a complete campus network could take 3-6 months. We provide detailed timelines during the design phase.
Services & Pricing
Do you offer support after deployment?
Yes! We offer tiered support plans (Basic, Standard, Premium) with defined SLAs. Our commitment to your success extends well beyond deployment.
Can you work with our existing infrastructure?
Absolutely. We specialize in integrating new solutions with existing systems. We conduct thorough assessments to ensure compatibility and seamless integration.
How do you charge for projects?
We offer flexible engagement models: fixed-price projects, time & materials, and retainer arrangements. Pricing is transparent with no hidden costs.
Technical
What technologies do you work with?
We work with industry-leading platforms including Cisco, Microsoft, VMware, Fortinet, and others. For software development, we use Laravel, React, Vue.js, and modern frameworks.
Do you provide training?
Yes! We offer both project-specific training (as part of deployment) and standalone training programs in cybersecurity, networking, software development, and productivity tools.
How do you ensure security?
Security is built into every solution from day one. We use defense-in-depth architecture, conduct threat modeling, follow industry best practices, and provide security assessments.